- On the Desktop, double-click on your
icon (note: you may have changed the name).
- In the My Computer window, double-click on the Dial-Up Networking icon.
- In the Dial-Up Networking window, double-click on the Make New Connection icon.
- In the Make New Connection window, enter Webbworks in the name field. The program should also list your modem, if it has been installed correctly and if it is supported by the dialer software. If your modem does not appear in the Select a Modem pop-up box, you can press Configure to try to detect it automatically or manually select it from a list of common modems. This procedure assumes that you already have a properly configured modem installed. Contact your modem manufacturer for configuration instructions, if needed. Once your modem is successfully identified, click on the Next button.
- In this second Make New Connection window, enter the phone number for our service (as listed on your Setup Information sheet). Then click on the Next button.
- In the third Make New Connection window, click on the Finish button to create the dialer icon.
- Back in the Dial-Up Networking window, right-click on the Webbworks icon and click on Properties (you can also select the icon and select Properties from the File menu).
- In the General window, click on the Server Types button.
- In the Server Type window, PPP should already be hilited. Make sure that only the Log on to network and the TCP/IP check boxes are checked. Then click the TCP/IP Settings button.
- In the TCP/IP Settings window, click on the Server Assigned IP Address radio button. Then click the Specify Name Server Address radio button, and the four fields below it should open up where you can type in them. In the Primary DNS and Secondary DNS fields, enter the IP address as shown below. Also click the Use IP Header Compression and Use Default Gateway On Remote Network checkboxes. Then click the OK button.
- Back in the Server Type window, click OK. You should now be in the General window again. Click OK again. That should bring you all the way back to the Dial-Up Networking window.
- In the Dial-Up Networking window, double-click on the Webbworks icon.
- In the Connect To window, enter your username (as listed on your Setup Information sheet) in the "User Name" field; be sure to type it in all lowercase letters. Then enter your Password in the (guess where?) Password field; passwords are case-sensitive, so mind you type exactly what you chose for your password when you set up your account. If you don't spell your password exactly right, the server won't authorize you to access your account (which is a good thing, right?). So if you get a message about "Authorization Failed" or get prompted for a password several times in succession, check your spelling and pay close attention to capitalization.
- With your account information entered, simply press the Connect button to connect to Webbworks, your quality Internet Service Provider. You should (normally) hear the modem dial, connect to our server, and then quiet down. Once that happens, the Connect To window should disappear and be replaced by a floating windoid showing you the connection speed and the duration of your online session. Minimize this window and launch your Web browser or other Internet software, and enjoy your time online!
If you have problems during the dial-up process, check our Dial-up Troubleshooting page for a list of possible solutions. Or, if those don't help, call or email our Tech Support for help. That's what we're here for!
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