Tech Support MAC Configuring Mac TCP


When you open the MacTCP control panel MacTCP, you should see a screen like this:

MacTCP Main Window

The only thing that you need to do while viewing this window is to make sure that PPP (it may also say FreePPP) is hi-lited. If it's not, click the PPP icon once so that it turns dark. Once that's accomplished, click on More.

note: If you've used your Mac on an office network or with any type of communications hardware besides a modem, then you may have other icons than those shown above (such as Token Ring or Ethernet); these shouldn't interfere with having a PPP account, with two exceptions:
  1. If you have and want to keep another connection such as Ethernet, you will need to change the settings in MacTCP (and consequently restart your machine) every time you wish to switch from one method to the other. A possible solution to this is John Norstad's excellent MacTCP Switcher, a freeware utility widely available on-line; another is to upgrade to Open Transport, which has more flexibility for configuring and switching between multiple network set-ups. While you may just wish to add the necessary information without deleting anything, this can result in possible IP conflicts (ie. nasty stuff). Best results come from working with a clean copy of the most recent version of MacTCP (the last release is v2.0.6); if you must combine services, consult your network supervisor for the best way to manage it.

  2. If you have an icon for SLIP in the MacTCP window above, I suggest you check your Extensions folder and remove any files related to SLIP (another dial-up protocol that's known to conflict with PPP). Webbworks uses PPP for its dial-up accounts, so there's no need to keep the SLIP software if we are your only service provider.

note for PowerPC users: Apple has developed a new network architecture called Open Transport which offers greater speed than MacTCP for the PowerPC platform. While most PowerPC machines can still run MacTCP, the PCI-based PowerMacs (eg. 7200, 7500, 8500) must run Open Transport, which was included as part of the System software shipped with those machine (originally 7.5.2). Version 1.1.2 of the Open Transport software has now been released by Apple, and all PowerPC users are advised to upgrade or migrate to the new Open Transport standard. Instructions for configuring Open Transport for Webbworks are also available online.

Once you click on More, you should see a screen similar to this:

This is where you actually need to enter some configuration information in order to connect with Webbworks. Don't worry, this is as complicated as it gets!

note: If you've used another service provider or some other network service, then this screen may differ slightly -- the Gateway Address under Routing Information may be other than 0.0.0.0, and the Domain and IP Address fields under Domain Name Server Information may list some names and numbers relating to those other services. If you intend to maintain those services, the same advice applies as given earlier -- check with your network supervisor for guidance.

Okay, you need to make sure that Server is selected under Obtain Address -- this is to allow our network server to negotiate with your computer about how to identify it for that dial-up session (this only applies to dial-up users; dedicated-line clients should contact us for configuration instructions). You shouldn't need to change anything in the IP Address box ("Class" or "Subnet Mask" or "Node," etc). The only thing that's essential is that you set up Webbworks under Domain Name Server Information. Here's how to do that:

  1. Click in an empty Domain field. Type "webbworks.com" in the field.

  2. Click in the adjoining field under IP Address (or press Tab). Type "207.109.185.1" in the field.

  3. Click the radio button (the circle) under Default to make sure it's selected for Webbworks.

  4. In the next row, enter a period (".") for Domain and the same number for IP Address (see diagram above); while not always crucial, this step may help you avoid DNS errors (ie. it's probably a good idea).

That's it for this part; just click OK to get back to the first MacTCP window, then close it as well. You should get a dialog box warning you that you will need to Restart for your changes to take effect; click OK (but don't forget!) and you should be done with MacTCP. Your Mac should now be able to speak the Internet "language" of TCP/IP; now all we need is to tell your Mac how to connect.

Next, select which dialer software you have installed:


 

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Last Updated: Saturday, 3-October-98 10:01:14 PDT