Installation Instructions for Windows 2000

These simple instructions will serve to help you configure Windows 2000 to use the Internet through Webbworks, Online. You may need your Windows 2000 installation CD.

Configure the Dialup Connection

  1. Double-click on the 'Connect to the Internet' icon. If you don't see see this icon on your desktop, click on 'Start' | 'Programs' | 'Accessories' | 'Communications' | 'Internet Connection Wizard'.

  2. On the 'Welcome' screen, select 'I want to set up my Internet connection manually' and click on 'Next'.

  3. Select 'I connect through a phone line and a modem' and click on 'Next'.

  4. Click on the 'Advanced' button, and then on the 'Addresses' tab.

  5. Under 'IP address' make sure that 'Internet service provider automatically provides one' is selected.

  6. Under 'DNS server address' select 'Always use the following:'

    • Type and click on 'Add', then
    • Type and click on 'Add' again.

  7. Click on 'OK'. Enter the phone number for the Webbworks, Online dialup in your area. Numbers are listed in your Startup Kit. Make sure that 'Use area code and dialing rules' is not selected.

    Area code: 509
    Phone number:    492-4078 (Pasco)
    Phone number:    392-4015 (Richland)
    Phone number:    585-3648 (Kennewick)
    Phone number:    588-7138 (Benton City)

    A complete list of Webbworks Online dialup numbers can also be found on our Webbworks Access Numbers page.

    If you are in an area that uses 10 digit local dialing, leave the area code field blank and put all 10 digits in the phone number field.

    Click on 'Next'.

  8. Enter your login name as Enter your password exactly as you choose it, in using the appropriate upper and lower case letters. Click on 'Next'.

    Enter 'Webbworks' for a connection name, and click on 'Next'.

    You will then be asked if you want to continue setting up an Internet Mail account. If you have no preference in web browsers, we recommend that you select 'Yes', and click on 'Next' to continue setupof the MS Internet Explorer and Outlook Express. Perform the following steps only if you do *not* wish to use MS Internet Explorer as your web browser.

  9. If you do not wish to use the MS Internet Explorer as your web browser and email program, select 'No' and click on 'Next'.

  10. Make sure to select the box for 'To connect to the Internet immediately...' and click on 'Finish'.

  11. Make sure that your Webbworks username is listed correctly. Enter your password, and make sure you remove anything that appears in that field before typing your own password.

    Click on 'Connect'.

    Note: You may select the 'Save Password' field, which may allow you to connect to Webbworks in the future without having to re-enter your password. Our technical staff has found this option to be problematic, however, and we can not guarantee that it will work consistently.

Install and Configure a Web Browser and Email Program

Webbworks supports a wide variety of popular internet applications, including both the Microsoft Internet Explorer and the Netscape Navigator. Webbworks also supports several programs for email and Usenet News.

If you do not have a preference in web browsers or email programs, we recommend that you

If you prefer to use a different web browser or email program, and the software is already on your computer, here are simple instructions on how to configure several other popular internet programs. Our supported software includes: If you wish to use one of these programs and it is not yet installed on your computer, you can download it from the Webbworks Internet Software Page.

If you can't find the answers you're looking for here or you have a suggestion for something that needs to be added to this documentation, please feel free to send a message to our Technical Support staff.


You will need the following Information to configure your
Browser and E-mail Programs.

Technical Support Number:

(509) 545-9706 Local to the Tri-Cities

Emergency Technical Support:

(509) 302-0402

Mailing Address:

P.O. Box 4815, Pasco, WA. 99302

Street Address:

4414 Moline Lane
Pasco, WA. 99301-8344

High-Speed Dial-up Access Number:

(509) 585-3648 (Richland)
(509) 392-4015 (Kennewick)
(509) 492-4078 (Pasco)
(509) 588-7138 (Benton City)

Primary DNS Server:

Secondary DNS Server:

Webbworks Account Logon Name:

Incoming Mail/POP Server:

POP3 Account:


Outgoing Mail/SMTP Server:

News/NNTP Server:

ISDN Switch Type:

DMS100 - Custom Protocol Voice/Data

Copyright © 1996 - 2011 WEBBWORKS, INC.  All rights reserved. 
are Trademarks of WEBBWORKS, INC. Company
(509) 545-9706 - 4414 Moline Lane, Pasco, WA.  99301-9344

Copyright 1996 - 2011 Webbworks, Inc. All Rights Reserved.